Branding: the Settings tab
- Logo
- Banner Image: at least 1500 x 250 pixels
- Form Background Color
- Form Button Color
Questions: the Fields tab
Built-in fields. These come with every form. First name, email and "Tell us about your event" are always required and show a lock icon. Click any other built-in field to show or hide it, or to make it required. Some are hidden until you turn them on:
- Last Name, Phone, Event Name, Desired Date, Start Time, Budget and Estimated Group Size are on by default
- Account (company name), Desired End Date, End Time, Event Type and Desired Space start hidden
Turn on Desired Space to let guests pick from your spaces in a dropdown.
Your own questions. Click Add Field at the bottom of the list, then choose:
- Field Name and an optional description
- Field Type: Single Line Text, Multi-Line Text, Dropdown (guests pick one) or Multiple Choice (guests can pick several). You can't change the type after you save, so create a new field if you need a different one.
- Where it shows: Visible on Contact Form, Visible on Express Book, and on Enterprise, Visible on Guest Portal and Visible on Questionnaire
- Required
- BEOs and Guest Docs, to print the answer on those documents
Changes go live on your form as soon as you save.
Tip: add a "How did you hear about us?" dropdown, then filter the Events Report by it to see which channels bring in your inquiries.
Getting it on your website: the Connect tab
Link to Contact Form (all plans). Copy the link and add it to a button on your website, such as "Book an Event" or "Plan Your Party." You can also download a QR code for menus and flyers. You don't need to give your web developer a Perfect Venue login. Just send them the link.
Embed Contact Form (Premium and Enterprise). Puts the form right on your page instead of linking out to it. Copy the two lines of code and paste them into your site, or send them to your web developer. In the same section:
- Use custom redirect URL on contact form: send guests to your own thank-you page after they submit. This is the way to show your own thank-you message and to track conversions in Google Analytics or Google Ads.
- Google Tag Manager ID: add the GTM snippet to the page the form sits on, then enter your GTM ID here.
Using Wix? Wix blocks the redirect URL, so leave it off. See How to Add the Embedded Contact Form to Your Website for WordPress and Squarespace steps.
Auto-Tracking (Premium and Enterprise). Enter a UTM Source and UTM Campaign to build a tracking link. Use a different link for each place you share the form (for example Instagram or a Google ad) and Perfect Venue records where each inquiry came from.
On Professional or Basic, the Connect tab shows Embed Contact Form and Auto-Tracking with an option to try Premium. Admins can start a free 7-day trial from Settings > Billing.
FAQ
Can I change the thank-you message guests see after submitting?
The confirmation screen on the form itself can't be edited. On Premium and Enterprise, use the redirect URL to send guests to your own thank-you page. To change the email guests get after submitting, go to Settings > Emails > System Emails > Contact Form Response.
We have several venues. Can guests pick one from a single form?
Yes, with the Group Contact Form under Settings > Group Contact Form. Guests choose a venue, and each inquiry lands in that venue. It has its own logo, banner and colors. See Group Contact Form.
Can I put the form on more than one page?
Yes. Use the same link or embed code on every page where you want it.
Is the embedded form available on Professional?
No, embedding and Auto-Tracking are part of Premium and Enterprise. Every plan can link to the hosted form.
Can I add pictures of my spaces to the form?
Not on the form itself. Turn on Desired Space so guests can choose a space by name, and show photos on your website or your Perfect Venue venue profile.