Express Book allows your guests to view availability, select menu items and submit a payment method, expediting the booking process.
Express Book Steps for Guests
Express Book leads your guests through four simple steps.
- Check Availability
- Enter Event Details
- Select Menu Items
- Sign and Pay
Step 1: Check Availability
Guests can check availability and start an Express Book request from a Space Profile by filling out the date and time, and clicking Request to Book.
Spaces that are available for Express Book will have an "Available for Express Book" badge.
Learn more about configuring your Space profile pages and availability in the articles Creating Your Space Profile and Creating Your Venue Profile.
Step 2. Enter Event Details
After the guest has selected an available date and time, they will enter Event Details. This form collects the guests name and contact information, their event name, group size and description of their event. Currently, this form is not customizable.
Step 3. Select Menu
Next, guests are prompted to select their menu items. They can add a menu item by clicking on it or the + to open the menu detail popup, where they can select choices or add-ons, and the quantity before adding it to their cart.
Guests must select at least one menu item to continue to the next step.
If the venue has a default F&B Minimum and/or Deposit configured in Settings > Proposals, it will be applied here. Guests will be charged the minimum deposit amount to submit the booking request if the total items added to the cart don't meet the minimum.
Once items are added to the cart, the cart sidebar can be accessed by clicking the cart icon at the top right of the page.
Guests can edit or delete menu items by clicking the item from the Order Summary.
To complete the event request, guests can click Checkout from the cart sidebar.
Step 4. Sign and enter Credit Card for deposit
On the final step, guests enter their credit card information, review Policies and after the guest submits a request, the venue has 24 hours to Accept or Decline the event.